Pencil dress black midi midi neckline bob

Shipping & Delivery Information

We carefully package each item to ensure it arrives in perfect condition. Orders are shipped from Ukraine via reliable postal services.

Processing Time:

• Each item is made or prepared upon order. Please allow 2–5 business days for processing before shipment.

Shipping Time:

• Europe: 7–14 business days

• North America: 10–20 business days

• Other destinations: 14–25 business days

Customs & Duties:

• International shipments may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the buyer. For example, shipments to Germany may include a VAT of 19–20% on the value above €150.

Tracking:

• All shipments include tracking information so you can follow your order from dispatch to delivery.

Care & Delivery Guarantee:

• We carefully inspect each item before shipping. In case of loss or damage during transit, please contact us promptly so we can assist with a solution.

We accept payments via Visa and MasterCard through the WayforPay system.

All transactions are secure and processed reliably. Your financial information is never stored on our site.

12 month warranty

Buyer is responsible for return postage costs and any loss in value if an item isn't returned in original condition. 

Returns and exchanges

14 days

How to place an order for knitted clothing from size 58

Please note: all models from size 58 (3XL) and above are made exclusively to order.

Production time — 7–10 business days from the moment the prepayment is confirmed.
 

We recommend taking accurate measurements and providing them to our consultant — the manager will help you choose the best option and guide you.
Please also make sure in advance whether you have sensitivity to natural wool.

Important:
— The order goes into production once the prepayment is confirmed.
— Lengthening up to 5 cm — free of charge.
— Widening up to 7 cm from standard measurements is included in the price.

These sizes are processed as a custom order. Returns and exchanges do not apply.